Returns & Exchanges

We want you to feel confident and comfortable in your new lingerie, which is why we offer a 90-day window for returns and exchanges on all unworn items with tags attached. Whether the fit isn't quite right or you've changed your mind, our hassle-free process ensures you find your perfect match.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully place the items in their original packaging, ensuring all labels and tags remain attached and the garments are in original condition.

• 3.
  Generate Shipping Label

  Download and print your prepaid return shipping label from the portal, or opt for a QR code for paperless drop-off at designated locations.

• 4.
  Receive Refund or Exchange

  Once our warehouse team inspects your return, we will process your full refund or dispatch your exchange items within 7-10 business days.